SugarCRM with Magento connects your sales and client relations. With SugarCRM, you can analyze your customer behavior and sales data better than ever before.
SugarCRM, also known as Sugar, is a software application used for customer relationship management (CRM). SugarCRM allows you to manage all of the components of customer service for your business, including marketing, sales, and support. The features of this software include sales-force automation, collaboration, customer support, marketing campaigns, reporting, Social CRM, and Mobile CRM. With SugarCRM, you can also utilize in-depth sales analytics for business performance improvement. You will also be able to keep track of your customer engagement on social media and market across multiple channels, including email, social media, newsletter, events, etc.
When SugarCRM and Magento are integrated, you will be able to connect both the e-commerce and CRM sides of your sales operations. This integration allows you to export your customers from Magento to SugarCRM, where you can analyze data and provide customer support services. In addition, you will be able to track visitors to your online store, even if they have not logged in, for real time data. This will enable you to see what products users are adding to their carts and if and when they are abandoning their carts. Overall, SugarCRM-Magento integration enables better analysis of your customers and your sales, leading to better performance.
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